Old phone number/email address still appears on listing
If you have gone into the Member Dashboard and changed your phone number or email address, but the old information is still showing on your listing, there is a quick way for you to force the new information to appear.
All you have to do is pull up the listing in Add/Edit, go to the Contract tab, scroll down to the Listing Agent and Office Information section and click Refresh (next to the List Agent's MLS ID field):
That will force Matrix to reload the personal information associated with the List Agent ID, and the changes you made should now appear on the screen.
Remember to click Submit Listing when you are finished.
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