If you need to assign an eKey to a member who is not in Supra yet, please do the following:
Log into Supra.
When you get to the home page, click the New Keyholder button:
All highlighted fields (in the image below) must be completed, then click Continue:
Note: the Keyholder ID is the agent's member number from Rapattoni, and the Office ID is the office# on their Rap member record.
If entered correctly, you should receive a Task Completed message:
Now, click the top link (Assign a Key to xxxxx):
This brings you to the Search for keys screen. Double click in the Key Serial Number field:
You will get a list of available eKeys. Double click on the highlighted key to select it for the member:
Once you've selected a key, you will get the Options screen.
Do not change any of the settings. Just click Continue:
You should now see the Task Completed screen.
Click Program the Assigned Key:
Update the PIN, select the appropriate Boards to co-op and click Continue:
You can now provide the member with an Authorization Code. Pull up their record in Supra and click the Keys tab:
Click on their eKey (the color will change from pale yellow to bright yellow) and then click Generate Authorization Code:
Read the agent the authorization code and you are done.