When you request a showing through the ShowingTime integration in Matrix and the list agent accepts your requested date/time, you will receive a confirmation notification through whichever means (email, text, phone call, etc.) you have specified in your ShowingTime profile (Click here for instructions on configuring ShowingTime- pay specific attention to the Showing Agent Preferences section).
You can also see and adjust your appointment confirmation preferences on the first screen that pops up after you click the ShowingTime icon on the desired listing:
The confirmation will include all of the information you should need in order to access and show the property:
- Keybox type and location.
- Showing instructions.
- Access details.