Active Status on the MLS, but no showing appointments

SmartMLS has received a higher than usual number of calls about listings that are in an Active Status on the MLS, but not made available for scheduling an appointment to show the property.  An Active listing must be able to be shown, either in person or virtually. Utilizing the proper status for a listings allows for clear communication to other agents, buyers, sellers and consumers. If showings are not allowed, the listing’s status must be changed to Temp or Withdrawn. The following guidelines should be used:

• Use the Temp status in Matrix to let other agents know the listing is not available for Showings, but will be back on the market in the near future. Days on Market (DOM) is not accrued during the Temp status, since the property is technically off the market. NOTE: Agent can clarify the reason for the TEMP status in the first couple of lines of Agent to Agent remarks.
• Use Withdrawn if the seller’s circumstances have changed and it is unclear if, or when, the listing will be back on the market. A Withdrawn listing has a listing agreement in place and, as such, can remain as Withdrawn until the expiration date or the property is made active again.