Since the migration from Listingbook to Elevate, users are encouraged to reach out to Elevate's end user support.
They have a website, http://tryelevate.com/upgrade/, set up specifically to help Listingbook users navigate the new Elevate platform. The site includes getting started videos, links to training webinars (both upcoming and pre-recorded sessions) and a robust FAQ page. You can also open up a live chat with an Elevate support rep (Success Coach) directly from this site.
Their support hours are Monday through Friday, 8:30am-5:30pm.
Their phone number is (888) 378-3868.
Another good resource for new Elevate users is their Getting Started website. This site has links to many support materials for agents, brokers and clients.