Listings can be extended anytime prior to the expiration date.
Additionally, they can be extended within the first 3 days after the listing expires (unless an extension was signed prior to the listing expiring or if the listing is under contract).
Within the 3 day window, you can extend it yourself :
Go to the Add/Edit tab in Matrix and select the Expired listing from the drop down box
Select Change to Active and Extend
Enter the new Expiration Date and Back on Market Date
Click Submit Listing.
Your listing will be active with the status of BOM (Back on Market).
If it passes the 3 day time frame then the agent will need to relist the property as New.
Per SmartMLS Rules & Regulations:
Section 4.16 Expiration, Extension, Renewal and Reactivation of Listings.
Any Listing Filed with the Service automatically expires as of midnight on the expiration date specified in the Listing Agreement, unless the expiration date under the Listing Agreement has been extended by the Listing Broker and the Seller, and, prior to that expiration date, the Listing Broker:
- obtains written authorization of such extension signed by the Seller and
- Files with the Service a notice of the extension of the expiration date. An expired Listing may be reactivated if, within three (3) days after the original expiration date of the Listing, the Listing Broker:
- Files with the Service a notice of reactivation of the Listing and obtains written authorization extending the original expiration date signed by the Seller.